Why Rohto® vs the competition?
Unlike ordinary eye drops, Rohto ® Cooling Eye Drops deliver a unique cooling sensation with formulas that work wonders to clear, soothe and relieve your irritated eyes. Rohto ® Cooling Eye Drops are the only eye drops that come with FreshKick™ technology that works instantly to comfortably sooth your eyes for up to 8 hours.


What is FreshKick™ Technology?
It’s the unique proprietary formula from Rohto® that provides intense freshness to soothe your eyes comfortably for up to 8 hours while providing amazing relief to various eye symptoms.


What are the key differences in your products?

Rohto® Cool

  • Relieves redness
  • Refreshes & moisturizes
  • Lower level of Cooling compared to Rohto Arctic

Rohto® Arctic

  • Relieves redness
  • Soothes eye strain
  • Refreshes & moisturizes
  • Highest level of cooling compared to Rohto Cool

Rohto® Ice

  • Relieves redness
  • Soothes itch & burn
  • Hydrates dry eyes

Rohto® Hydra

  • Relieves redness
  • Refreshes & moisturizes
  • Lower level of Cooling compared to Rohto Artic

Rohto® Relief

  • Soothes itch & burn from pollen, dust & ragweed and other environmental irritants
  • Relieves redness
  • Refreshes & moisturizes


Why is the feeling “cool” or strong?

The eye drops instantly deliver a unique cooling sensation that leave your eyes feeling noticeably refreshed and soothed in a way that’s different from other brands.


Why do you use a clear bottle?

The innovative, transparent, slim and sleek bottle design serves a practical purpose as it allows you to see if the product has changed color or has become cloudy. It is important to discontinue use of any eye drop product that has changed color or has become cloudy.



How frequently can I use your eye drops?
When using Rohto® Cool, Ice, Arctic, or Relief we suggest 1 to 2 drops in the affected eye(s) up to 4 times daily. When using Rohto® Hydra we suggest 1 to 2 drops in affected eye(s) as needed.


Can I use your eye drops while wearing contacts?
No, we recommend removing your contact lenses first, apply 1-2 drops to the affected area, wait at least 15 minutes and then reinstall your contact lenses. This gives the drops a chance to dissipate from the ocular surface.


Can I use these eye drops in combination with other brands of eye drops?
We do not recommend combining eye drops unless you have been advised by your eye care professional.


How long are the drops good after they are opened?
It is advisable to use the drops within 2-3 months after opening. If unopened, the product is guaranteed until the expiration date located on the bottom on the box.


My eyes are blurry for a little while after I use the product. What should I do?
It is common for lubricant containing eye drops to have a temporary blurriness effect after use because the eye drop is coating the eye. This should clear up over the next 2-3 minutes.


Are your eye drops safe?
Our eye drops are carefully formulated by eye care specialists to comply fully with FDA’s over-the-counter Ophthalmic Drug Products Monograph and are manufactured and tested according to all US federal regulations. When used according to directions, Rohto® Cooling Eye Drops are a safe and effective way to treat either redness from minor eye irritations or dryness of the eye.


Why is there a warning that pupils may become enlarged temporarily on some of your products?
When a redness reliever is applied topically to the mucous membranes of the eye, it causes constriction of eye (conjunctival) blood vessels. Because of this action on the eye, pupils may become dilated. This is not serious and the effect is only temporary. Consumers can continue to use the product for their eye symptoms.


What if the product is accidentally ingested?
If ingested, seek medical help or contact a Poison Control Center right away.


Can these drops be used after an ophthalmologic operation (cataracts, Lasik surgery)?
Please consult with your eye care physician for advice on which eye care products are right for you following your procedure.


How can I contact Rohto® Cooling Eye Drops?
The Mentholatum Company
707 Sterling Drive
Orchard Park, NY 14127-1587
Phone: 1.877.636.2677 Mon-Fri 9AM to 5PM
Email: consumeraffairs@mentholatum.com


Where can I purchase Rohto® Cooling Eye Drops?
You can find Rohto® Cooling Eye Drops at the following retailers: CVS®, Rite-Aid®, Walgreens®, Walmart® & Safeway® among others.